Approaching retirement

A smooth transition to the retirement you've earned.

Retiring from work is one of the most important milestones of your life. Mukuba Pension Trust is here to make the process as simple and stress-free as possible.

Step-by-step retirement checklist

  1. 1

    Confirm your retirement date

    Your normal retirement date is the first day of the month following your 60th birthday. If you intend to retire early (from age 55) or on a different date, discuss this with your employer and with Mukuba first to understand the implications.

  2. 2

    Notify Mukuba Pension Trust

    Contact us at least three months before your retirement date by phone (+260 212 220 884), email (info@mukuba.com.zm), or in person at our Kitwe office. We will send you the retirement claim forms and confirm the documents you need to provide.

  3. 3

    Gather your documents

    You will typically need to provide:

    • Completed Retirement Benefit Claim Form (available on our Resources page)
    • Copy of your national identity document or passport
    • Proof of your bank account details (for benefit payment)
    • Confirmation letter from your employer of your last working date
    • Two recent passport-size photographs
  4. 4

    Benefit calculation

    Once we have received your completed claim form and supporting documents, we will calculate your benefit and confirm the amount in writing.

    • DB members: We will confirm your annual and monthly pension amount.
    • DC members: We will confirm your account balance and the retirement options available to you.
  5. 5

    First payment

    Your first retirement benefit payment will be made on the last working day of the month following the processing of your completed claim. DB pensions are paid monthly thereafter on the last working day of each month. DC members may choose a lump sum, annuity, or phased withdrawal — see our DC scheme page for details of each option.

Frequently asked questions about retirement

Our Member FAQs page has answers to the most common questions about the retirement process — including early retirement, what happens if you delay retirement, and how your pension benefit is taxed under Zambian law. DB pensions are treated as employment income for income tax purposes; DC lump sums may attract withholding tax. We recommend seeking personal tax advice from a qualified Zambian tax practitioner before making retirement benefit elections.

Ready to start the retirement process?

Contact our member services team today — we'll guide you through every step.

Contact us